Frequently Asked Questions
Do you offer free landscaping estimates?
Yes, we provide free on-site consultations and detailed written estimates for all projects. Our estimates include transparent pricing, timelines, and scope of work with no obligation to proceed.
How long does a landscaping project take?
Most residential landscaping projects complete in 2-4 weeks. Simple plantings take 2-3 days, hardscaping projects require 2-3 weeks, while complete transformations typically finish in 3-4 weeks, weather permitting.
Are you licensed and insured?
Yes, we're fully licensed (CA License #778062), bonded, and carry comprehensive liability insurance and workers' compensation. We're also members of the California Landscape Contractors Association.
Do you offer maintenance services?
Yes, we provide ongoing maintenance programs starting at $150-400 monthly, including mowing, trimming, irrigation management, and seasonal services tailored to your needs.
What areas of San Diego do you service?
We service all of San Diego County including coastal areas (La Jolla, Pacific Beach, Ocean Beach), central San Diego (North Park, Mission Hills, Downtown), North County (Carlsbad, Encinitas, Del Mar), East County (La Mesa, El Cajon), and South Bay (Chula Vista, National City).
Do you handle permits and HOA approvals?
Yes, we can help with permit applications when required and work with HOA boards for approval. Most landscaping doesn't need permits, but we assist for projects that do, such as major grading or retaining walls over 4 feet.
What if I'm not happy with the work?
We guarantee our work and address any concerns immediately. We don't consider a project complete until you're satisfied. All plantings come with a 30-day replacement guarantee, and hardscaping has a 1-year warranty against defects.
Can you work with my existing landscaping?
Yes, we often refresh and improve existing landscapes. We can keep mature trees and features you love while updating problem areas. Many clients save money by enhancing what works rather than starting over.
Do you offer financing or payment plans?
We offer flexible payment options including 50% deposit with balance on completion, or phased payments for larger projects. While we don't directly finance, many clients use home equity loans for their projects.
What happens if it rains during my project?
San Diego's weather rarely causes delays, but rain can affect concrete work and grading. We monitor weather forecasts and adjust schedules accordingly. Rain delays typically add only 1-2 days to project timelines.
Will you damage my existing property during installation?
We protect all existing features with barriers and coverings. Our crews are trained in property protection, and we repair any accidental damage at no cost. We've never had an unresolved damage claim in 50 years.
How much will my water bill change?
Modern landscapes typically reduce water bills by 20-40% through efficient irrigation and drought-tolerant plants. We design specifically to meet San Diego's water restrictions while keeping your landscape beautiful.
